Firstsource Solutions Ltd - ESG Rating & Company Profile powered by AI
This analysis of Firstsource Solutions Ltd uses intelligence from across the internet as well as from public filings by Firstsource Solutions Ltd. If you are employed by Firstsource Solutions Ltd and you wish to licence your ESG rating, please get in touch. This dashboard contains a questions and answers table about Firstsource Solutions Ltd.
Firstsource Solutions Ltd in the Business Support Services industry gained a UN SDG ESG Transparency Score of 6.2; made up of an environmental score of 4.0, social score of 6.7 and governance score of 8.0.
6.2
Medium ImpactEnvironmental
Social
Governance

Peer Group Comparison
Rank | Company | SDG Transparency Score ⓘ | Performance |
---|---|---|---|
1 | Calian Group Ltd | 8.0 | High |
1 | CARE Ratings Ltd | 8.0 | High |
145 | Fiera Milano SpA | 6.3 | High |
145 | Stantec Inc | 6.3 | High |
153 | Firstsource Solutions Ltd | 6.2 | High |
153 | CMO PCL | 6.2 | High |
153 | CardConnect Corp | 6.2 | High |
... | ... | ... | |
617 | iBosses Corporation Ltd | 0.0 | Low |
617 | iMarketKorea Inc | 0.0 | Low |
... | ... | ... |

Frequently Asked Questions
Does Firstsource Solutions Ltd have an accelerator or VC vehicle to help deliver innovation?
Does Firstsource Solutions Ltd disclose current and historical energy intensity?
Does Firstsource Solutions Ltd report the average age of the workforce?
Does Firstsource Solutions Ltd reference operational or capital allocation in relation to climate change?
Does Firstsource Solutions Ltd disclose its ethnicity pay gap?
Does Firstsource Solutions Ltd disclose cybersecurity risks?
Does Firstsource Solutions Ltd offer flexible work?
Does Firstsource Solutions Ltd have a long term incentive (LTI) executive compensation plan based on a measure of return on capital?
Does Firstsource Solutions Ltd disclose the number of employees in R&D functions?
Does Firstsource Solutions Ltd conduct supply chain audits?
Does Firstsource Solutions Ltd disclose incidents of non-compliance in relation to the health and safety impacts of products and services?
Is there a statment that there is no plan to expand their cement production? (for example: 'We have no current plans to add additional cement making capacity')
Does Firstsource Solutions Ltd conduct 360 degree staff reviews?
Does Firstsource Solutions Ltd disclose the individual responsible for D&I?
Does Firstsource Solutions Ltd disclose current and historical air emissions?
Is there a statment that there is no plan to expand their coal usage? (for example: 'We have no current plans to add additional coal powered electricity generation')
Is executive remuneration linked to climate performance?
Does the Board describe its role in the oversight of climate-related risks and opportunities?
Does Firstsource Solutions Ltd disclose current and / or historical scope 2 emissions?
Does Firstsource Solutions Ltd disclose water use targets?
Does Firstsource Solutions Ltd have careers partnerships with academic institutions?
Did Firstsource Solutions Ltd have a product recall in the last two years?
Does Firstsource Solutions Ltd disclose incidents of discrimination?
Does Firstsource Solutions Ltd allow for Work Councils/Collective Agreements to be formed?
Has Firstsource Solutions Ltd issued a profit warning in the past 24 months?
Does Firstsource Solutions Ltd disclose parental leave metrics?
Does Firstsource Solutions Ltd disclose climate scenario or pathway analysis?
Does Firstsource Solutions Ltd disclose current and / or historical scope 1 emissions?
Are Operating Expesnses linked to emissions reduction?
Does Firstsource Solutions Ltd disclose the pay ratio of women to men?
Does Firstsource Solutions Ltd support suppliers with sustainability related research and development?
Does Firstsource Solutions Ltd disclose the number of operations that have been subject to human rights reviews or human rights impact assessments?
Does Firstsource Solutions Ltd reflect climate-related risks in its financial statements?
Is there a statment that there is no plan to expand their carbon intensite energy assets? (for example: 'We have no current plans to carry out further drilling for oil,')
Is Firstsource Solutions Ltd involved in embryonic stem cell research?
Does Firstsource Solutions Ltd disclose GHG and Air Emissions intensity?
Does Firstsource Solutions Ltd disclose its waste policy?
Does Firstsource Solutions Ltd report according to TCFD requirements?
Does Firstsource Solutions Ltd disclose its policies for bribery, corruption, whistle-blower, conflict of interest?
Does Firstsource Solutions Ltd disclose energy use targets?
Does Firstsource Solutions Ltd disclose its Renewable Energy targets?

Are emissions metrics verified by STBi?

Does Firstsource Solutions Ltd have a policy relating to cyber security?
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Potential Risks for Firstsource Solutions Ltd
These potential risks are based on the size, segment and geographies of the company.
Firstsource Solutions Limited provides customized business process management services in India, the United States, the United Kingdom, the Philippines, and internationally. The company offers various services across the customer lifecycle, Including acquisition, account servicing, collection, and retentions; sales ledger administration and collection, cash management and administration, payroll, VAT, and tax management services; credit and bank cards, private label retail cards, automotive and personal loans, overdraft accounts, and mortgage collection services; healthcare collection services; and default management, prevention, and recovery solutions. It also provides contact center and back-office processing services; claims processing and adjudication, digital mailroom and document, enterprise claim, Omni channel contact center, provider data management and credentialing, quality assurance, and telehealth support services, as well as member enrollment, billing, and eligibility services; and MedAssist, a revenue cycle product suite to enhance the revenue for hospitals and patient experience. In addition, the company manages claims handling transactions, including claims management, adjudication, remediation, and fulfillment; origination, home equity, routine and default servicing, title, and closing and escrow underwriting services; invoice factoring and discounting, payroll finance, debtor protection, deal management and pay-outs, cash allocation, sales ledger management, account servicing, complaints handling, credit control, and payment recovery; and business process consulting services. It serves the banking and financial services, healthcare, telecom and media, insurance, mortgage, and utilities sectors. The company was formerly known as ICICI Onesource Limited and changed its name to Firstsource Solutions Limited in 2006. The company was founded in 2001 and is based in Mumbai, India. Firstsource Solutions Limited is a subsidiary of CESC Ventures Limited.